POSITION:  RETAIL SALES ASSOCIATE                                      

LOCATION:   Colonial Heights, VA

REPORTS TO: Store Manager/Owner                                 

STATUS:  Non-exempt
                                                                                                                                                            

POSITION PURPOSE

To help promote all aspects of the business including but not limited to buying, selling, pricing, and merchandising.  Promote the highest possible levels of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner.  Assist store management in daily store operations, including the buying of used merchandise.

QUALIFICATIONS

1.      Outgoing.  Sales and goal-oriented.

2.      Excellent communication and interpersonal skills.

3.      Customer service orientation.

4.      Ability to work well as a team member.

5.      Prior retail sales experience preferred but we are willing to train candidates with potential.

MAJOR AREAS OF RESPONSIBILITY

1.      Greet customers as they arrive, determine their needs and handle all transactions professionally and enthusiastically.

2.      Become familiar with products, brands and prices and make product recommendations including features and benefits to suit a specific customers’ needs.  Maximize sales and customer satisfaction by adding items at the close of the sale.

3.      Buy used product, reinforcing the customers’ purchases and sales to the store.  Invite customer to return to the store to buy, sell, or trade and promote image of store concept.

4.      Price and ticket items appropriately based on pricing/buying guidelines.  Restock store following merchandising plan.  Maintain store displays and follow store housekeeping and maintenance standards and procedure.

5.      Develop proficiency with computerized sales tracking system for transactions, buys, returns, etc.

6.      Achieve personal and store sales goals.

PHYSICAL REQUIREMENTS

1.      Ability to stand and walk for long periods of time, up to 8 hours a day.

2.      Able to operate a computerized sales terminal.

3.      Bending, rotating, and reaching in a retail environment.  Receiving, pricing & stocking merchandise.

4.      No exposure to hazardous materials or environments.

5.      Lifting up to 40 lbs. without assistance.

Click on the "Jobs" link on our site for an application.